Date published: 2023-09-11 | Category: Libraries, Giving people a bigger say, Communities and volunteering
Residents visiting Bath and North East Somerset’s Libraries Information and Advice centres will be asked for their feedback on how they use the services in a new survey running for three weeks from today (September 11).
The survey by Bath & North East Somerset Council will seek to find out how and when people use the services and what is important to them.
Anyone visiting Bath Central Library, Keynsham and Midsomer Norton Library, Information and Advice Services or Bath Housing Welfare and Advice Services between September 11 and September 30 will be invited to complete the survey when leaving.
The survey can also be taken online or by telephone by calling Council Connect on 01225 39 40 41.
The information gathered will help the council decide how best to use allocated funding to improve library and information services across the district.
Feedback from the last survey in March 2022 informed improvements to library spaces including making them more welcoming again after Covid lockdowns, installing drop boxes for out of hours book returns and re-opening the café at Keynsham Library.
Councillor Tim Ball, cabinet member for Neighbourhood Services, said: “Libraries and advice centres are an essential service for people in Bath and North East Somerset and it’s important that we continue to engage with residents to improve them as much as we can. This survey is the first stage of our commitment to listen to communities and find out how libraries can best support their needs. Please help us shape our services for the future by having your say.”
Find out more about the council’s Library and Information Services
ENDS