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Bath & North East Somerset Council Response on Adult Social Care Services CQC Inspection

Date published: 2025-01-30 | Category: Adult Social Care and Health


Image shows the front of the Guildhall Bath

Following an inspection in September 2024, the CQC has published its report on Adult Social Care services provided by Bath and North East Somerset Council. The report gives the service an overall rating of "Requires Improvement." It acknowledges that plans are in place to address any shortfalls and put the council in a strong position for the future. The report recognises the recent successful transfer of more than 200 staff into the council on the 1st of April 2024 and acknowledges the fact that the inspection took place shortly after the transfer was completed.

Councillor Alison Born, cabinet member for Adult Services, said: “We are satisfied that we have appropriate safeguards in place and are working through our quality improvement plans. Areas for improvement had already been identified, and we have been working on these over recent months. Inspectors identified many positive aspects of our service and reported that we have kind, dedicated, and caring staff. They also recognised that senior leaders are knowledgeable and approachable, with a strong strategic focus, evidenced by the clear three-year strategy for ASC and an ambitious transformation programme.

“The inspection was carried out under a new CQC local authority assessment, and we have gone back to seek assurance on the process inspectors used, which led to our scoring. It is also worth highlighting that in the latest National Adult Social Care Outcomes Framework (ASCOF) of the 22 national measures, we perform better than the England average in 17 measures, better than the South West average in 18 measures, and we are in the best quartile in the country for 12 measures.”

CQC Service provider reports can be found here.   The 2024 Independent Review on the CQC can be found here on  gov.uk

 

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