e-connect 2 April

Date published: 2026-04-02


(Pictured left to right Catharine Brown, St. John's Foundation, Rob Greig Ageing Well Chair, Councillor Kevin Guy, Laura Martin Ageing Well Programme Lead and Nicola Gregson Older People's Voice Chair.)
 
e-connect 2 April 2026

Cost of living support and pledges for older residents

As we head into the Easter weekend break, I wanted to share a few updates from across Bath & North East Somerset – from how we’re supporting older residents, to help for families feeling the pressure of the cost of living.

I was really pleased to attend the Ageing Well conference at the Guildhall on Tuesday, marking the launch of the State of Ageing Report. It was a valuable opportunity to hear directly from residents and partners about the everyday experiences of older people across our area. I’d like to thank Age UK B&NES and the wider Ageing Well partnership for their work. (Pictured left to right Catharine Brown, St. John's Foundation, Rob Greig Ageing Well Chair, Councillor Kevin Guy, Laura Martin Ageing Well Programme Lead and Nicola Gregson Older People's Voice Chair.)

Bath & North East Somerset is an ageing community, and that is something to be proud of. People living longer, healthier lives is a success story but it also brings responsibilities. At the conference, I set out some of the council’s initial pledges to support the Ageing Well programme, including an updated strategy which will help ensure accessible, well-maintained public toilets across B&NES recognising their importance for older residents’ mobility, confidence, and independence.

We’re also keen to support young families, particularly those on lower incomes, to enjoy what our area has to offer. From this week families can take advantage of the £1 Roman Baths ticket.

The £1 ticket scheme forms part of Bath & North East Somerset Council’s wider commitment to making culture and heritage more accessible, especially at a time when many households are feeling the pressure of rising living costs. We want to help more people discover - or rediscover - one of the country’s most remarkable historic sites.

So, adults who receive Universal Credit, Pension Credit or Employment Support Allowance (ESA) can use the offer and each eligible adult can bring up to four children aged 6 to 18 for £1 each, while children under six continue to visit for free.

Carers accompanying an eligible visitor will also receive free entry. In addition to the new £1 tickets, don’t forget all residents of Bath & North East Somerset can continue to enjoy free entry to The Roman Baths through the local Discovery Card scheme.

And getting around is cheaper too, thanks to the Kids Go Free scheme which offers free bus travel for children and young people under 16 during school holidays thanks to the West of England Mayoral Combined Authority.

Wishing you a happy Easter

Councillor Kevin Guy,
Leader of Bath & North East Somerset Council

 

Support available for low‑income households facing rising heating oil costs

Recent increases in the cost of heating oil are putting pressure on many households across Bath and North East Somerset. We know that some residents rely on oil to heat their homes and may be struggling to afford a delivery, especially during colder months.

To help, the council is offering financial support for residents on a low income or experiencing a financial crisis who have recently bought heating oil or need to place an order but cannot afford to do so.

If you are in this position, you can apply for help through the Crisis and Resilience Fund (CRF).

Please check our webpage here for further details https://www.bathnes.gov.uk/crisis-and-resilience-fund-crisis-payments.

News

 

The Roman Baths introduces £1 tickets for visitors receiving key UK benefits

We are introducing £1 tickets for The Roman Baths to help make one of the country’s most extraordinary historic sites accessible to even more people. Launching in time for the Easter holidays, UK visitors receiving key benefits will be able to enjoy £1 tickets for themselves and their children.

£1 tickets >>
 

Public backs vision for improvements to Bath’s transport network

Residents have called for better bus infrastructure, safer streets and real alternatives to car dependency in their feedback on an ambitious 10-year plan to address the city’s transport network.

Bath’s transport network >>
 

Have your say

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Do you want to know about decisions being taken by the council and have your say? Please follow this link to the council’s calendar of meetings.

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Support

 

Cost of living

Worried about the cost of living? Help is out there. There is a dedicated Cost of Living section on Live Well B&NES, including cost of living support (benefits, energy, food, debt, childcare, & mental health), support services and organisations and paying for care and support, planning for future care costs and the Warm Spaces directory.

You can also get help from your supplier through the Priority Services Register. This is a free support service that makes sure extra help is available to people in vulnerable situations. Check the website to see if you’re eligible to register.

Energy at Home

Our Energy at Home website provides information about the latest funding and support available to help B&NES residents save money on their energy bills and improve the energy efficiency of their home.

Social tariffs

For people struggling to afford broadband or phone services, there are social tariffs available. Connecting Devon and Somerset (CDS) has a webpage with more information about social tariffs including eligibility requirements and how to apply Social tariffs - Connecting Devon and Somerset

 

Library services

Our Libraries offer a range of services, including the Library at Home service where we can bring the library to you and sensory spaces for children and young adults with sensory needs. You can also find out about events happening in our libraries.

 

Employment support and skills

 

Achieve


Achieve in B&NES provides local residents with the latest updates, events and opportunities around employment, skills and learning in their local communities. Working with providers, employers and community groups, they support and run a variety of projects that help people access the guidance and support they need.

 

Health, wellbeing and support

 

Livewell B&NES

Live Well B&NES is a web-based resource providing information, signposting and support to families, adults needing care or support and parent carers with a child/young person with additional needs (SEND), living in B&NES.

 

Public health

To keep up to date with the latest public health news stories across Bath and North East Somerset, including upcoming events, consultations  and other information, subscribe to the public health monthly newsletter. You can also browse previous editions of the public health newsletter.

 

Community Wellbeing Hub

The Community Wellbeing Hub provides many services that support your health and wellbeing needs. It works with partners to ensure you get the right support at the right time. One contact to the Hub can connect you to multiple services. The Community Wellbeing Hub opening hours are from Monday to Friday, 9am until 5pm. Call the Hub on 0300 247 0050 or visit the website.

 

Wellbeing Buggy Walks

📍Walks take place across Somer Valley, Chew Valley, and Bath (meeting point shared on referral)
🌞 Enjoy:
🌳 A relaxed walk in nature
✨ Making new social connections
🍎 Healthy snacks provided for children
🍪 Biscuits provided for adults
🎈 Chance to stop, feed and playtime in a local park
🔗 To find out more and to get booked on, head to our website or chat to the team
👉 info@theactivewaybathnes.co.uk

 
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Date published: 2026-04-02


(Pictured left to right Catharine Brown, St. John's Foundation, Rob Greig Ageing Well Chair, Councillor Kevin Guy, Laura Martin Ageing Well Programme Lead and Nicola Gregson Older People's Voice Chair.)

Date published: 2026-04-02


Date published: 2026-04-02